Privacy Policy

Effective Date: 1 February 2026
This Privacy Policy explains how GlobalDesk, registered in Dubai (FZA), (“we,” “us,” “our”) collects, uses, shares, and protects your personal data when you visit our website (“Website”), contact us, or engage our services. If you do not agree with this Policy, please do not use the Website or provide your information.

Contact: info@globaldesk.co

1) Information We Collect

We may collect the following categories of information:

A. Information you provide to us

Full name, nationality, contact details (email, phone, address)
Business information (company name, activity, jurisdiction preference, shareholders, visa needs)
Documents required for service delivery (for example: passport copies, visa copies, Emirates ID, photos, attested documents, incorporation documents)

B. Information collected automatically

Basic website usage data (such as IP address, browser type, device information, pages visited, approximate location)
Cookies and similar technologies (see Section 8)

C. Information from third parties

Information from government portals, Free Zone authorities, banks, or service providers where needed to progress your request, based on your instructions or consent.

2) Why We Use Your Information

We use your information to:

Respond to inquiries and provide quotations and service coordination
Coordinate company formation, licensing, residency/visa steps, and administrative processes
Prepare documents such as business plans or submission packs based on your inputs
Communicate updates, requests, and next steps (email, phone, WhatsApp)
Improve our Website and service quality
Meet legal obligations, prevent fraud, and protect our rights

3) Legal Basis for Processing

Where applicable, we process personal data based on:

Consent (when you submit information or request services)
Contractual necessity (to deliver requested services)
Legitimate interests (to communicate, improve services, prevent misuse)
Legal obligations (where required by UAE laws or authority requests)

4) How We Share Your Information

We may share your information only when necessary, including with:

UAE government bodies and relevant authorities (Mainland, Free Zones, immigration, ICP-related processes)
Banks and regulated institutions (where you request support for banking pathways)
Third-party service providers assisting in delivery (attestation, typing centers, medical testing centers, PRO services, courier services, workspace providers)
Professional advisors (only when needed and with your instruction or consent)

We do not sell your personal data.

5) International Data Transfers

Your information may be processed or stored in jurisdictions outside the UAE depending on service providers used (for example email or cloud services). Where this occurs, we take reasonable steps to ensure appropriate safeguards are in place.

6) Data Retention

We keep personal data only as long as needed to:

Provide services and maintain operational records
Comply with legal, tax, or regulatory obligations
Resolve disputes and enforce agreements

When data is no longer required, we securely delete or anonymize it where reasonably possible.

7) Data Security

We implement reasonable administrative and technical safeguards to protect your personal data. However, no online system is completely secure. You should also protect your own information, especially when sending documents electronically.

8) Cookies and Tracking

Our Website may use cookies or similar tools to:

Improve functionality and performance
Understand visitor behavior and traffic
Support basic analytics and marketing (if enabled)

You can control cookies through your browser settings. Disabling cookies may affect certain Website functions.

9) Your Rights and Choices

You may request to:

Access your personal data
Correct inaccurate information
Withdraw consent (where processing is based on consent)
Request deletion of data (subject to legal and operational requirements)
Object to certain processing (where applicable)

To make a request, email info@globaldesk.co. We may need to verify your identity before processing requests.

10) Third-Party Links

Our Website may include links to third-party websites. We are not responsible for their privacy practices. Please review their policies before sharing information.

11) Children’s Privacy

Our services and Website are not intended for children. We do not knowingly collect personal data from minors.

12) Updates to This Policy

We may update this Privacy Policy from time to time. The latest version will be posted on the Website with an updated Effective Date. Continued use of the Website indicates acceptance of the updated Policy.

13) Contact Us

If you have questions about this Privacy Policy or how we handle your data, contact:
GlobalDesk
Email: info@globaldesk.co